From your dashboard, you can configure the system to send transaction receipts to customers, forward copies to your business email, and alert you when your wallet balance is low.

How to Set Up Automated Transaction Receipts

1. On your Monnify dashboard menu, click Settings.
2. Select the Preferences tab.
3. To automatically send receipts to customers after payment, toggle "Send transaction receipt to customer"
4. To receive a copy of every transaction notification, enter your preferred email under "Merchant transaction receipt email recipients".
5. Click Save Changes.

How to Enable Low Balance Alerts

This is especially important if you run automated payouts or API-based transfers, a depleted wallet means failed payouts.

1. On the same Preferences page, toggle "Enable low balance notification".
2. Set your minimum balance threshold. Once your wallet drops below that amount, Monnify will notify you immediately.