How to Track and Confirm Payments

Your Monnify dashboard gives you a clear, real-time view of every payment your business receives. Here is how to find what you need.


Viewing Your Transactions

Method 1: Transaction History

  1. On your Monnify Dashboard menu, click Transactions.
  2. This displays your complete transaction history, updated in real time.


Method 2: The Dashboard Shortcut

For a fast summary of your latest inflows, stay on the main dashboard home page and scroll down to the Recent Transactions section.



Finding Specific Payments

When you are working with a large volume of transactions, use these three tools to locate exactly what you need:



  1. Filter: Click the Filter button to search your transaction records by specific criteria, including:
  2. Payment Status (e.g., Paid, Pending, Expired)
  3. Payment Method (Card, Bank Transfer)
  4. Customer Email
  5. Destination Account Number
  6. Amount

Once you enter the details, click Apply Filters.

2. Export CSV: To download your transactions as a spreadsheet, click Export CSV. The file can be opened in Microsoft Excel, Google Sheets, or any compatible tool for reporting and reconciliation.



3. Date Filter: This is useful for period-specific reporting or reconciliation. Select a start date and end date, then click OK to view only transactions processed within that timeframe.