Payment Collection

Collect payments seamlessly, grow instantly.

How to Track and Confirm Payments

Your Monnify dashboard gives you a clear, real-time view of every payment your business receives. Here is how to find what you need.


Viewing Your Transactions

Method 1: Transaction History

  1. On your Monnify Dashboard menu, click Transactions.
  2. This displays your complete transaction history, updated in real time.


Method 2: The Dashboard Shortcut

For a fast summary of your latest inflows, stay on the main dashboard home page and scroll down to the Recent Transactions section.



Finding Specific Payments

When you are working with a large volume of transactions, use these three tools to locate exactly what you need:



  1. Filter: Click the Filter button to search your transaction records by specific criteria, including:
  2. Payment Status (e.g., Paid, Pending, Expired)
  3. Payment Method (Card, Bank Transfer)
  4. Customer Email
  5. Destination Account Number
  6. Amount

Once you enter the details, click Apply Filters.

2. Export CSV: To download your transactions as a spreadsheet, click Export CSV. The file can be opened in Microsoft Excel, Google Sheets, or any compatible tool for reporting and reconciliation.



3. Date Filter: This is useful for period-specific reporting or reconciliation. Select a start date and end date, then click OK to view only transactions processed within that timeframe.



Last Updated on : 7/7/2025

Interpret Your Dashboard Figures


When you log in to your Monnify Dashboard, you might notice that Total Revenue and Pending Settlements show different figures. This is expected, the two numbers represent different things.


Here’s a breakdown of what the numbers mean:

  1. Total Revenue: This is the gross total of all payments received into your Monnify account. Use the Timeframe Filter above Pending Settlements to view your revenue across different periods: Today, Last 7 Days, Last 30 Days, or a custom date range.
  2. Pending Settlements: This is your Total Revenue minus Monnify's standard processing fees; the net amount that will be paid out to you. At the scheduled settlement time (10pm everyday by default), this figure is credited either to your Monnify wallet or your registered commercial bank account, depending on your settlement settings.


Tracking Recent Transactions

Scrolling further down the dashboard home page shows your Recent Transactions table, a real-time log of the latest payments entering your account.


Last Updated on : 5/11/2026