How to Track and Confirm Payments
Your Monnify dashboard gives you a clear, real-time view of every payment your business receives. Here is how to find what you need.
Viewing Your Transactions
Method 1: Transaction History
- On your Monnify Dashboard menu, click Transactions.
- This displays your complete transaction history, updated in real time.
Method 2: The Dashboard Shortcut
For a fast summary of your latest inflows, stay on the main dashboard home page and scroll down to the Recent Transactions section.
Finding Specific Payments
When you are working with a large volume of transactions, use these three tools to locate exactly what you need:
- Filter: Click the Filter button to search your transaction records by specific criteria, including:
- Payment Status (e.g., Paid, Pending, Expired)
- Payment Method (Card, Bank Transfer)
- Customer Email
- Destination Account Number
- Amount
Once you enter the details, click Apply Filters.
2. Export CSV: To download your transactions as a spreadsheet, click Export CSV. The file can be opened in Microsoft Excel, Google Sheets, or any compatible tool for reporting and reconciliation.
3. Date Filter: This is useful for period-specific reporting or reconciliation. Select a start date and end date, then click OK to view only transactions processed within that timeframe.