As your team grows, you may need to delegate payout initiation to staff, such as an accountant or admin, without granting them full access.

Monnify allows you to set up an Approval Workflow. This allows a team member to initiate a payout, which then requires authorized approval from a manager or business owner before funds leave your wallet.

How to Set Up The Approval Workflow

To set this up, you need to create two custom roles on your dashboard: an Initiator (the person who creates the payout request) and an Approver (the person who authorizes it). Here's how to create both.

1. Log in to your Monnify dashboard and select Settings from the left-hand menu.
2. Select the Team tab on the top navigation bar.
3. Click Manage Roles. The next page shows the Default Roles and the Custom Roles sections.

1. To create the Initiator Role, click Create Custom Role.
2. Give it a name (e.g., Payout Initiator) and brief description
3. In the list below, scroll to the Disbursements section and check the “Initiate single transfer” box
4. Select any other permissions this team member needs, then click Create Role
5. To create the Approver Role, click Create Custom Role again.
6. Name it (e.g., Payout Approver) and add a brief description
7. In the list below, scroll to the Others section and check the box for “User can approve request”
8. Add any other necessary permissions for this manager, then click Create Role

Note: Once both roles are created, assign them to the respective team members from the Team tab.

Managing the Approval Workflow

Once you have team roles set up, every payout that requires approval follows a clean two-step process:

1. My Requests (Initiator): After submitting a payout, the initiator can track its approval status under the My Requests tab on the dashboard menu. Funds do not move until the approver acts.
2. Pending Approvals (Approver): The approver navigates to Pending Approvals on the dashboard menu, reviews the amount and destination account, then approves or rejects the request.