As a merchant on Monnify, you can add a new team member to your account so they could collaborate with you on your account by following the steps below:

  • Log into your Monnify Dashboard and navigate to the settings tab on your dashboard. 

  • Once the settings tab is selected, you can then view team option which contains the option to invite a team member. See the image below.



  • On clicking the invite team member button, you get a pop-up form where you have to provide the email address of the team member you want to add and the role you want the new team member to have (Administrator, Customer Support Officer, or Developer).


Graphical user interface, website

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Graphical user interface, website

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  • Once the above steps are completed, a mail will be sent to the newly added member’s email address. The team member is then notified to accept the invite so as to have access to the dashboard.